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Search through our help center articles or browse answers by category below.
Orders & Account
2 Articles
You can track your order status in real time by visiting the Track Order page with your Order Number, or by logging into My Account > My Orders.
Orders can be cancelled prior to dispatch directly from your My Orders dashboard, or by contacting our 24/7 customer support team immediately.
Payments
1 Articles
We accept all major credit and debit cards (Visa, MasterCard, American Express) via Stripe, Cash on Delivery (COD), and Direct Bank Wire Transfers.
Returns & Refunds
2 Articles
We offer a 14-day hassle-free return policy from the delivery date for unworn items in original packaging with tags intact.
Once we receive and inspect your returned merchandise, your refund is processed within 3 to 5 business days directly to your original payment method.
Shipping
2 Articles
Domestic orders typically arrive within 2 to 5 business days depending on your shipping zone. Express Metro delivery takes 1 to 2 business days.
Orders with a subtotal exceeding our free shipping threshold (e.g. ₹500.00) qualify for free standard shipping automatically at checkout.
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